We understand that sometimes things go wrong and you simply want to return your product and receive a refund.
8tracks.uk wish to make the process as simple as possible.
Let us know within 14 days of receiving your product/s that you wish to make a return. If you can not find the contact details, please complete the contact form below – we’ll get right back to you within 24 business hours to arrange free return postage within mainland UK. Other countries may incur a postage charge.
We’ll ask our payment gateway provider to issue a refund immediately, this may take up to 14 business days to show as a credit with the payment option you used for your purchase. Sadly, we have no control over this time period.
We’ll stay in touch with you throughout the whole process.
If you wish to chat to us more about our process of returns, please contact us.